Trust Centre

Processors & Sub-Processors

As with the vast majority of SaaS providers, Pulsar Group (formerly Access Intelligence) uses third-party suppliers in providing its services. Pulsar Group believe that a healthy collaboration amongst companies forms great and innovative partnerships to bring the best of its services to its customers.

Pulsar Group takes great care in selecting its partners with a specific emphasis on their ability to comply with GDPR and related data privacy regulations. Not only do we seek robust contractual commitments but we undertake due diligence to validate information security practices.

In line with the GDPR, where personal data is being transferred beyond the UK/EU, Pulsar Group considers whether an adequacy decision has been made, the use of Standard Contractual Clauses (SCCs) or International Data Transfer Agreement (IDTA) is required and whether there are other appropriate mechanisms to ensure the safeguarding and protection of the rights and freedoms of natural persons in the context of personal data.

Pulsar

Name	Activity	Location	Legal Mechanism	Privacy Policy
Amazon Web Services (AWS)	Data hosting	Ireland	Adequacy Decision	Privacy policy
Extendi	Development	Italy	Adequacy Decision	Privacy policy
Audiense	Optional: social insights	USA	IDTA	Privacy policy
Intercom	Optional: Live chat support and in-app communications	USA	IDTA	Privacy policy
Microsoft Azure	Optional: Data hosting and authentication for Contacts Database	UK	Adequacy Decision	Privacy policy
Elastic Email	Optional: Email Service Provider for Contacts Database	France	Adequacy Decision	Privacy policy

Vuelio

Name	Activity	Location	Legal Mechanism	Privacy Policy
Microsoft Azure	Data hosting and authentication	UK Australia (AUS clients only)	Adequacy Decision	Privacy policy
Elastic Email	Optional: Email Service Provider for release distribution, political monitoring and select CRM modules	France	Adequacy Decision	Privacy policy
Jango Mail	Optional: Email Service Provider for monitoring alerts, legacy release distribution and CRM modules	USA	IDTA	Privacy policy
Intercom	Optional: Live chat support and in-app communications	USA	IDTA	Privacy policy

ResponseSource

Name	Activity	Location	Legal Mechanism	Privacy Policy
Pulsant	Data hosting	UK	Adequacy Decision	Privacy policy

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