Privacy

The evolving Pulsar Group portfolio includes Pulsar, an advanced social listening and audience intelligence platform; Isentia, the market-leading media monitoring, intelligence and insights solution provider; Vuelio, a leading media intelligence platform with monitoring, insight, engagement and evaluation tools; and ResponseSource, the network that connects media and influencers to the resources they need.

Our products, practices, and policies are built with security, privacy, and compliance as core design principles. We have created this Trust Centre to be transparent about how we secure the privacy of personal data and comply with data protection legislation.

Privacy Policy

The Pulsar Group is committed to protecting personal data in accordance with all applicable data protection laws. This policy provides transparency about our collection, usage, disclosure, maintenance, storage, retention and destruction of personal data.

Read the Privacy Policy

GDPR

Our global privacy program is built on the world’s most comprehensive data protection regulations, with the UK GDPR as our main guide for ensuring proper privacy practices.

More about GDPR compliance

Sub-Processors

Pulsar Group believes that a healthy collaboration with suppliers forms great and innovative partnerships to bring the best quality of service to clients.

More about Sub-Processors

Data Protection Legislation

Mapping GDPR principles to other regional legislations, we ensure that our practices align with the strictest requirements worldwide, providing consistent protection for all our clients and stakeholders.

More about Data Protection Legislation

Data Privacy Principles

Data privacy & protection principles are guidelines that govern the handling of personal data to ensure it is processed fairly, lawfully, and securely. While these principles can vary slightly depending on the specific legal framework, they generally include the following core concepts:

1. Lawfulness, Fairness, and Transparency
Organisations should provide clear information about how personal data will be used and why.

2. Purpose Limitation
Personal data should be collected for specific purposes and not used in a manner incompatible with those purposes.

3. Data Minimisation
Only the data that is necessary for the intended purpose should be collected and processed.

4. Accuracy
Personal data must be accurate and kept up to date. Inaccurate data should be corrected or removed. 

5. Storage Limitation
Personal data should only be retained for as long as necessary to fulfil the purposes for which it was collected.

6. Integrity and Confidentiality (Security)
Personal data must be processed in a manner that ensures the confidentiality, integrity and availability of information.  

7. Accountability
Organisations must be able to demonstrate compliance with these principles, showing that they are taking responsibility for ensuring data protection.