Processors & Sub-Processors

As with the vast majority of SaaS providers, Pulsar Group (formerly Access Intelligence) uses third-party suppliers in providing its services. Pulsar Group believe that a healthy collaboration amongst companies forms great and innovative partnerships to bring the best of its services to its customers.

Pulsar Group takes great care in selecting its partners with a specific emphasis on their ability to comply with GDPR and related data privacy regulations. Not only do we seek robust contractual commitments but we undertake due diligence to validate information security practices.

In line with the GDPR, where personal data is being transferred beyond the UK/EU, Pulsar Group considers whether an adequacy decision has been made, the use of Standard Contractual Clauses (SCCs) or International Data Transfer Agreement (IDTA) is required and whether there are other appropriate mechanisms to ensure the safeguarding and protection of the rights and freedoms of natural persons in the context of personal data.

Pulsar

Name Activity Location Legal Mechanism Privacy Policy
Amazon Web Services (AWS) Data hosting Ireland Adequacy Decision Privacy policy
Extendi Development Italy Adequacy Decision Privacy policy
Audiense Optional: social insights USA IDTA Privacy policy
Intercom Optional: Live chat support and in-app communications USA IDTA Privacy policy
Microsoft Azure Optional: Data hosting and authentication for Contacts Database UK Adequacy Decision Privacy policy
Elastic Email Optional: Email Service Provider for Contacts Database France Adequacy Decision Privacy policy

Vuelio

Name Activity Location Legal Mechanism Privacy Policy
Microsoft Azure Data hosting and authentication UK
Australia (AUS clients only)
Adequacy Decision Privacy policy
Elastic Email Optional: Email Service Provider for release distribution, political monitoring and select CRM modules France Adequacy Decision Privacy policy
Jango Mail Optional: Email Service Provider for monitoring alerts, legacy release distribution and CRM modules USA IDTA Privacy policy
Intercom Optional: Live chat support and in-app communications USA IDTA Privacy policy

ResponseSource

Name Activity Location Legal Mechanism Privacy Policy
Pulsant Data hosting UK Adequacy Decision Privacy policy
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